What does the EP do about an offensive e-mail? Delete it from staff inboxes remotely

As covered by England Expects (in French, e-mail now removed) and Guido Fawkes (in English), the European Parliament has been full of gossip this week as a result of a remarkable resignation e-mail from a member of staff that was copied to all 5000 or so people on the European Parliament’s main e-mail distribution list. As can be read in Guido’s post, the e-mail was written to the Secretary General of the European Parliament Klaus Welle, and Freddy Drexler, Welle’s Head of Cabinet (basically chief of staff). In short this is directed to the very top of the administration.

So this morning – two days after the e-mail was published – what do the top brass do?

I’m told by a source within the European Parliament that the offending e-mail has been deleted from the Inboxes of all staff overnight, and even deleted from folders if staff had chosen to file the message. They have even put in place a crude filter to stop the e-mail being forwarded – messages entitled “ma démission à cause de tout ce qui se passe au PE” do not get sent out.

I must stress that my source is a member of staff, not a Member of the European Parliament. But IT services of the European Parliament entering mailboxes and deleting messages sets a very dangerous precedent.

Secondly, this is precisely how not to handle an internal communications crisis – the very act of e-mail deletion prompts a further round of intrigue and outrage, which is – you would think – precisely the last thing Welle and the EP needs just now.

Thirdly, all of this is simply too late – I had been forwarded the original e-mail in a matter of hours after its publishing, and so too will dozens of people in the Brussels bubble. The cat is out of the bag so to speak (multi-lingual pun intended).

Last, this reaction also gives the impression of a cover up and – with rumours of unfair promotion in the EP staff having been around for years – that’s precisely the wrong way forward. These matters need to be investigated soberly and thoroughly. Time for Jerzy Buzek to step in?

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Grouping email accounts and checking them all with Gmail

OK, I have to admit it – the IMAP account on my shared hosting cannot cope with the quantity of e-mail I am receiving, and the size of the attachments I get. So it’s time to make use of the Gmail account I’ve had for a while, and use its 7Gb of storage as my main e-mail. But how should I best do that for multiple e-mail addresses, also because I don’t actually want to give the Gmail address out to anyone.

A further stipulation is that I want to use Mac Mail on 2 Macs (MacBook on the road, iMac at home) and access the mail on my iPhone too.

Here’s how I’ve done it – I hope the guide proves useful.

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Facebook isn’t working

It’s a simple question: do people read Facebook messages and signup for events in the way they used to?

The last fortnight has – in my personal case – given me a resounding answer: no.

I’ve tried to organise 2 personal events via Facebook – 16 friends in Oslo invited for a beer at Justisen, and 3 friends in Copenhagen invited for lunch there – and both have failed miserably. This could be because I don’t see the people in these cities very often, or it could be that I’m a sad case with no friends, but – I think – it’s more to do with people now routinely ignoring Facebook communications.

For the Oslo event 2 people replied ‘Yes’ and both came. 1 replied ‘No’ and told me why. 3 replied ‘Maybe’ and did not show up. But importantly 10 did not reply at all. I had sent a message to all the people a month before the event, and sent out the event details a week before.

The Copenhagen issue is even more interesting. Of the 3 invited for lunch one replied to the message immediately with a ‘I’ll get back to you’ which then became a ‘no’, yet from the others there was nothing for more than week. I then decided to mail both – using the e-mail addresses listed on their Facebook profiles – and both responded in a matter of hours, and hence the lunch is on.

I’m aware that it’s dangerous to draw a conclusion from such a small sample but these two events have focussed my mind and underlined what I have been feeling for some time – that Facebook communications are not as efficient as they were. I’m not aware of any stats to prove my hunch here, and Googling around doesn’t help… can anyone help me in the comments?

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